This privacy notice discloses the privacy practices for http://www.valoya.com. Valoya Oy (Valoya onwards)strives to align its practices with the General Data Protection Regulation (GDPR) and use only the necessary data and only for the most important communications. Your data will never be sold or given to third parties nor abused in any other way. Valoya Oy is not in the business of capitalizing on data collected in any other way than delivering requested information, orders, support requests and improving our website.
This privacy notice applies solely to information collected by this website. It will notify you of the following:
We have access to information that you voluntarily gave us (e.g. through the contact form on our Contact page) as well as some clickstream data automatically collected by several plugins that help run our website.
Automatically Collected Data
Most websites record what each visitor clicks on within their page, how much time they spend on each page, after which page the exit our website etc. The purpose of collecting this data is to better understand the quality of our website as well as which pages need most improvement. Thanks to this we can constantly improve our website to deliver a better browsing experience. We cannot know who is behind those clicks. We can know parts of the information such as your country or the internet browser you use. This is standard procedure on most websites that exist and this data is processed by the Google Analytics tool which creates these reports for us. This data is not sold or rented to anyone.
Voluntarily Provided Data
In regards to data you have voluntarily provided us e.g. your e-mail, your name etc. – we will use this information to respond to you, regarding the reason you contacted us. The data provided to us through our contact form (www.valoya.com/contact) is automatically fed to our CRM system (Pipedrive) where it is stored and where we track if we answered your query successfully or not. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. with the shipping company to ship an order, with local distributor to help in the sales process etc.
If you have given us your e-mail address we may e-mail you once to ask if you would like to join our mailing list. In that case, the e-mail will have a clearly marked ‘opt-in’ option ( such as ‘Subscribe here’, ‘Click here to receive updates’ or similar) and if you do not give us your consent we will not contact you again. If you do give us your consent, every e-mail that comes to you will have a clearly marked unsubscribe option at the bottom so that you can opt-out at any time you wish.
You may opt out of any future contacts from us at any time. You can do the following at any time by unsubscribing at the bottom of the e-mail you received from us. According to the General Data Protection Regulation (GDPR) you have right to:
GDPR is an EU wide regulation and the strictest personal data protection regulation globally at the moment. If you are not an EU resident, you may exercise the same personal data protection rights listed above when using www.valoya.com. If you choose that we delete any data that we may have on you, please send this request to our Marketing Manager, Mr. Nemanja Rodic – nemanja.rodic (at) valoya.com
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. In the online environment this data exists inside the WordPress environment of our website, the Google Analytics Tool and the Mailchimp Newsletter platform. In the offline environment, most of this data does not exist and where it does, it is stored on anti-virus protected computers.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.